Troubleshooting (Corrective Therapy Device)
General Troubleshooting
Turn on both the device and the remote.A small connection symbol will appear on the right side of the remote screen once they’re paired. Sit down and apply the electrode pad/device 1–3 inches above the knee.Ensure it is fully adhered to the skin. Inc
Device or Remote Won't Charge
Please refer to the “How to Charge” instructions above before beginning. Step 1:Disconnect and reconnect the charging cable to both the device and the remote, then plug it back into your power source. Step 2:If the device or remote still does not cha
Device & Remote Won't Connect
First, ensure both the device and remote are powered on. Then refer to the “How to Connect the Device & Remote” section above. NOTE:If you are having difficulty connecting, try inverse powering — turn on the remote first, then turn on the device seco