Troubleshooting (Corrective Therapy Device)
General Troubleshooting (For CTD only)
Turn on both the device and the remote.A small connection symbol will appear on the right side of the remote screen once they’re paired. Sit down and apply the electrode pad/device 1–3 inches above the knee.Ensure it is fully adhered to the skin. Inc
Device or Remote Won't Charge (For CTD only)
Please refer to the “How to Charge” instructions above before beginning. Step 1:Disconnect and reconnect the charging cable to both the device and the remote, then plug it back into your power source. Step 2:If the device or remote still does not cha
Device & Remote Won't Connect (For CTD only)
Turn on the device. Turn on the remote. Tip: If they aren’t pairing on their own, try “inverse powering”:Turn on the remote first, then the device. The device light should be solid (not flashing red). The remote should show the home screen without er