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Reserved RightsUpdated a year ago

Once a return is initiated and/or your return label has been provided, you are given a 7-day grace period to drop it off at your local post office. If the product is not dropped off within 7 days of obtaining your return label, NeuroMD is within its rights to cancel the return.

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history

  • An irregular or excessive returns history involving used, altered, laundered, damaged, or missing items; or

  • Potential fraudulent or criminal activity.


Feel free to check our Shipping & Returns page for more information.

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