Once a return is initiated and/or your return label has been provided, you are given a 7-day grace period to drop it off at your local post office. If the product is not dropped off within 7 days of obtaining your return label, NeuroMD is within its rights to cancel the return.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
An irregular or excessive returns history
An irregular or excessive returns history involving used, altered, laundered, damaged, or missing items; or