Device & Remote Won't ConnectUpdated a day ago

First, ensure both the device and remote are powered on. Then refer to the “How to Connect the Device & Remote” section above.

NOTE:
If you are having difficulty connecting, try inverse powering — turn on the remote first, then turn on the device second.

Next Steps

1. Confirm the device is attached to an electrode pad.

2. Apply the electrode pad to your leg about 3 inches above the knee, ensuring full adhesion.

3. Begin increasing the intensity on the remote to level 15 or until you start feeling stimulation.

If the Remote Stays at “00”

If the intensity will not increase from “00” on the remote, try increasing the intensity manually on the device using the + button.